Any tech product gets to a stage where they need a help center: users can self-serve to get their questions answered, they can learn more about how to use your product, or they might just find out something they didn't know about what your team is making.
However, creating a Support Center is... pretty much centered about writing and explaining. So it can quickly become a challenge: a proper text editor is needed. That aside, you need to be able to move fast with the creation of new pages, new questions, answers, etc — not to mention the help center itself!
Want to gain a competitive edge over the other startups that you're competing with?
Notion is one of the greatest text editors available on the market. While your competitors have to spend time setting up a new sub-website, instructing you and your teammates as to how to use the help center (and how to write new articles, how to add new pictures, etc) — you're moving 10x as fast. Think, as well, about all the people involved in having to set that up: technical people, teammates from customer support, etc etc.
Here's what we've got for you, to give you that 10x: turn your Notion page into a website with Simple.ink. Build a Support Center website with Notion — no code required.
While some support center solutions can make it a rather daunting task for someone to get their help center online - you don't have to worry about all that. With Notion, we believe it is incredibly easy to create your own knowledge base website within minutes! Turning that Notion mega-page into a website takes as little as 1 minute with Simple.ink, as we're constantly refining our product!
Every maturing tech product needs a help section. The content you write in your help section does not only contribute to the experience of the users, but it also contributes to the general SEO health of your website. More information below, in the 'why' section.
As you continue to fill up your help center with new articles, the flywheel gets only better and better: more users, finding out more features, learning how to better use your product, possibly telling others as well (or referring other users to the articles).
A properly-written help center shows users that the company is serious about what it's doing. That, in turn builds trust. Users can get a better feeling about your company, as they can see a well-developed support center.
Ultimately, the effects of a help center can end up increasing the LTV of users, as they stick around for longer: fewer uncertainties, fewer unaddressed questions, less churn overall.
Time is money — that's no news. What could be news is the fact that, since creating an article in the help section is so fast with Notion, you might be leaving money on the table by not setting up your customer support people with a blazing-fast way of creating and editing content!
To turn your Help Center Notion page into a website, follow these 3 steps:
You might already have your Help Center content ready — if that's the case, you're done. If not, feel free to either use one of our templates to save even more time (scroll below), or start from scratch.
After you share your page, you'll get a URL from Notion. Paste that into Simple.ink's signup form — that can be found at the top/bottom of any page, or in the navbar.
It can take as little as 1 minute to have your website built! We've simplified our process to make it dead-easy and seamless to turn a Notion page into a website. So... in about 1 minute from the last step, you'll be done! Make use of the competitive advantage you have over your competitors, write faster, iterate 10x better!
From this moment onwards, go customize your website (add analytics, tracking, etc) with our guides, or just keep it simple!
With so many help section solutions on the market, why should you use our Notion website maker to build one? Here are a few commercial and practical reasons to do that:
While your competitors have to put up a droplet, use a theme or a certain pre-made package, etc etc — you're just breezing through it. Open up Notion, create a new page (or start with a template of ours — see below) and take it through Simple.ink. It can take as little as 1 minute to turn a Notion page (and its subpages) into a website with Simple.ink!
Need to add more information to an existing article in the help section? Need to fix a typo? Or just add a new Q&A for your company's product? If you've ever used Notion, you'll know how fast that is. While competitors have to spend all that time, you're putting out content at 2x the speed!
All websites built with Simple.ink load as fast as they can, in order to offer a great customer experience for the users of your SaaS/startup/app/product. No need for them to wait while loading indicators are looping forever and ever. That affects SEO as well! Which brings us to the next point...
SEO is usually an afterthought in support centers. Not with us! With Simple.ink, your pages are ready to be indexed and have everything they need to start ranking in search engines. That's a 2-in-1 for you and your company: the effort you're putting anyway into building the help center can and will score some sweet SEO brownie points: for your domain and for the pages themselves.